What Our Customers Say
Using Ecce Customer’s capabilities, we now feel more connected with our fans…positive or negative ones. We don’t miss any leads.
With the incredible set of KPIs available in Ecce Customer, we are now more confident about the control we can get through our social network channel. Ecce Customer has been the deciding factor in overcoming internal constraints.
- Telecom Italia
Using the Ecce Customer monitoring tool, we are able to cross-fertilize each social page with positive examples coming from other social pages. Positive examples are our best marketing tool.
Nowadays, with Ecce Customer's aggregation capabilities, we are able to identify influencers and make them interact with our brands and with other influencers in different channels. We are increasing our capability to up-sell and cross-sell.