Who we are

Ecce Customer is a next-generation application that gives your company the power to:

• Monitor your products and brands on the internet and in social media
• Launch marketing and promotional campaigns through social media
• Generate and manage leads from social media
• Influence purchase decisions
• Monitor and benchmark against your competitors
• Measure the effectiveness of your marketing and promotional campaigns
• Predict the ROI from these campaigns

Ecce Customer does this by linking data mining and recommender systems to your company’s sales, marketing, and customer relationship management (CRM) processes. 

The result is stronger ties to your customers and the ability to harness social media to increase your sales.

Ecce Customer is distributed as SaaS (Software as a Service).  It comes in modules, and your company can purchase one or more modules to meet your specific needs. 

After subscribing, your company can use the modules to:

• Learn about your customers and prospects, and evaluate the effectiveness of your different promotional campaigns using social media

• Target your most influential customers and fans, engage them in promoting your products and brands  and reward them for their activities

• Use real-time data to design, monitor and evaluate marketing and promotional social media campaigns

• Measure the effectiveness of your social media campaigns and activities

• Collaborate throughout your company in all stages of the sales and marketing processes to gain greater across-the-board benefits from the use of social media