Bringing together the information people need, with the systems they use, and the way that they work,
for better decision-making and business execution.
Ecce Customer is a next-generation application that gives your company the power to:
Ecce Customer does this by linking data mining and recommender systems to your company’s sales, marketing, and customer relationship management (CRM) processes.
The result is stronger ties to your customers and the ability to harness social media to increase your sales.
Ecce Customer is distributed as SaaS (Software as a Service). It comes in modules, and your company can purchase one or more modules to meet your specific needs.
After subscribing, your company can use the modules to:
Using Ecce Social CRM’s capabilities, we now feel more connected with our fans…positive or negative ones. We don’t miss any leads.
Using the Ecce Social CRM monitoring tool, we are able to cross-fertilize each social page with positive examples coming from other social pages. Positive examples are our best marketing tool.