Social Real-Time activity

The Social Real-Time Activity module allows you to get data from your social networks in real time.  You can monitor how your online marketing campaigns are performing as you launch them, across multiple channels and fan pages.  You can respond immediately to messages, requests for support, and any issues that come up.  You can immediately follow up on sales leads and actions.  You can interact with your customers, targets, and fans – and your company’s processes – quickly and more effectively.

The brand, with one click, can answer the following strategic questions:

Have I the right skills to get engaged in this conversation?

Are those influencers active right now?

Given a particular event, should I expect streams with particular contents today?

Can I distribute activities to my colleagues in order to manage all the interactions in real time?

At the end of the day, how many interactions we have dealt with?

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