Who we are
Ecce Customer is a next-generation application that gives your company the power to:
- Monitor your products and brands on the internet and in social media
- Launch marketing and promotional campaigns through social media
- Generate and manage leads from social media
- Influence purchase decisions
- Monitor and benchmark against your competitors
- Measure the effectiveness of your marketing and promotional campaigns
- Predict the ROI from these campaigns
Ecce Customer does this by linking data mining and recommender systems to your company’s sales, marketing, and customer relationship management (CRM) processes.
The result is stronger ties to your customers and the ability to harness social media to increase your sales.
Ecce Customer is distributed as SaaS (Software as a Service). It comes in modules, and your company can purchase one or more modules to meet your specific needs.
After subscribing, your company can use the modules to:
- Learn about your customers and prospects, and evaluate the effectiveness of your different promotional campaigns using social media
- Target your most influential customers and fans, engage them in promoting your products and brands and reward them for their activities
- Use real-time data to design, monitor and evaluate marketing and promotional social media campaigns
- Measure the effectiveness of your social media campaigns and activities
- Collaborate throughout your company in all stages of the sales and marketing processes to gain greater across-the-board benefits from the use of social media
Who we are
Ecce Customer is the next generation Social CRM application incorporating data mining and recommender systems to provide brands the ability to create campaigns, measure and predict the ROI performance in Social Networks.
Social Campaign Management
The Social Campaign Management module helps you identify the best marketing themes, channels,and targets, and plan the best date and time for launching your online promotional campaigns. You can specify the details of...Read more
The Social Collaboration module allows all functions and departments in your company to work together to meet customers’ needs and achieve sales goals. You can create a team to work on problems and...Read more
Social Real-Time activity
The Social Real-Time Activity module allows you to get data from your social networks in real time. You can monitor how your online marketing campaigns are performing as you launch them, across multiple...Read more
The Social Engagement module allows you to engage with your customers by understanding what they are doing in your social networks, seeing what they are talking about, and seeing how they interact with...Read more
The Social Monitoring module helps you monitor the activity on your social networks, see what your customers and influencers are saying about you, watch your customers react to your online marketing campaigns, manage...Read more